SHIPPING CAN TAKE 5-7 BUSINESS DAYS FOR PRODUCTS TO ARRIVE.
ITEMS ARE SHIPPED TWICE A WEEK ON WEDNESDAY AND SATURDAY.
Exchanges by mail are only accepted for equal or lesser valued priced items, defective, or wrong item(s).
- If you receive a damaged item, please contact customer service immediately at email@example.com.
- Once the exchangeable, incorrect, or damaged item is received, you will receive an email detailing the availability of the item(s) and its shipping status.
- We provide prepaid return labels for orders over $50. Please write us at firstname.lastname@example.org with your order number for more information.
- We are not responsible for items lost in the mail so please track and insure your package as you see fit.
- Original shipping charges are non-refundable.
- No additional shipping & handling charges will be incurred with exchange items.
Terms and Conditions
- Exchanges will be processed within 7-14 business days after we receive your package.
- We inspect all Exchanges and reserve the right to deny or refuse an Exchange based on the returned condition.